DRUID 8.2

Deployment Dates

The table below lists the deployment date of DRUID v8.2 across DRUID Clouds. To view the DRUID Releases Calendar, see Druid ChatBot Releases.

Druid Cloud Community

*.community.Druidplatform.com

Druid Cloud US

*.us.Druidplatform.com

Druid Cloud Australia

*au.Druidplatform.com

Druid Cloud West-Europe (PROD)

*.Druidplatform.com

October 24, 2024 November 21, 2024 November 21, 2024 November 21, 2024

These release notes give you a brief, high-level description of the improvements implemented to existing features.

If you have questions about your DRUID tenant, please contact support@Druidai.com or your local DRUID partner for more information.

Connector Host Upgrade Recommended!  This release includes features that require upgrade of your DRUID Connector Host:
  • REST Connector improvement and bug fix

What's New

  • DRUID Vision – Convert PDF Page to JPEG. A new endpoint is now available in DRUID Vision, enabling the conversion of individual PDF pages to .jpeg format. For more information, see Convert PDF Page to JPEG.

Improvements

  • Salesforce Live Chat - send contact center parameters. With this release, bot authors can send contact center parameters to Salesforce Live Chat. For more information, see Salesforce Live Chat.
  • REST Connector - Mapping Entire JSON Payload. We’ve improved the ability to map entire JSON payloads when the response body content type is JSON. You can now easily map the full JSON response directly to a jObject or jArray field in DRUID. Simply toggle Map Entire JSON Payload and select the appropriate jObject or jArray field from the JSON Field drop-down to store the payload.
  • Knowledge Base improvements. This release introduces various improvements to the KB:
    • Shared Drive data sources - added support for SFTP. We’ve added support for SFTP in network shared drive data sources. You can now connect to an SFTP server using SFTP login credentials (username and password). Public key authentication will be supported in a future release.
    • For more information, see Network shared drive data sources.

    • Network shared drive and SharePoint data sources - Download Original File. In this release, for Network shared drive and SharePoint data sources, users now have the capability to download the original file version that was uploaded into the data source. This feature enables users to access the original version of files, providing them with the ability to compare it with any updated or modified extracted articles.
    • Network shared drive data sources - Export to Excel. You can now export document-level data to Excel from network shared drive data sources. The export generates a table with two columns: Question (the article title) and Answer (the article body or paragraph). This feature works for all extracted articles from supported documents, including Excel files, Word documents, and PDFs.
    • File repository, SharePoint, Network shared drive data sources - file extension and size. For data sources of type File Repository, SharePoint, and Network Shared Drive, you can now view the file extension and size at the folder level. This new feature is particularly helpful when you need to download original files and want to quickly assess their size.
    • Note:  There is a maximum file size limit of 20 MB for downloading original files in DRUID
    • Data source actions available at the tree element level. During processes like crawling, extracting, and training, you can perform a limited set of actions specific to the data source type.
    • Example: File repository data sources

  • Portal Indicator for Required Publishing. An orange vertical bar now appears next to a record when specific changes are made, indicating that a publish is required. The following actions trigger a mandatory publish:
    • Create: Entity, Entity Field, Document Template, Integration, Integration Task, App.
    • Edit: Entity Field, Document Template, Integration, Integration Task, App.
    • Delete: Entity, Entity Field, Document Template, Integration, Integration Task, App.

Bug Fixes

  • Solution Export/Import fix. We fixed an issue where REST integrations using SAML Assertion Authentication did not properly include the SAML assertion XML and non-sensitive variables during solution export/import. Now, when exporting or importing solutions, the SAML assertion XML and all non-sensitive variables are included.